HOW TO BUY:  Online shopping is now available for wine, olive oil, and glassware. As always, you may contact us by phone or e-mail to order wine. If you don't see a wine or vintage you want, please contact us to see if it can be special ordered You must be at least 21 years of age to order or receive alcoholic beverages. By ordering, you certify you are of age.

PRICING:  Prices are subject to change without notice. Liner & Elsen is not responsible for pricing errors that may occur on our website or in other offers.

AVAILABILITY:  Once we receive your inquiry or online order, we will check price, quantity and availability. If you order online, you will be charged when we complete the order, and you will receive confirmation of payment and shipment. If necessary, shipment of your paid order may be held for future delivery (see "Delays").

RETURNS AND CANCELLATIONS:   Current vintages: If you cancel your order, we may require payment of 5% for re-stocking. Returns will not be accepted unless the wine is corked or flawed; once the wine has been held by you for six months or longer, we cannot accept returns for any reason. Older vintages: wine is sold as is, and returns cannot be credited.

PAYMENT: We accept payment by check, Visa, MasterCard and American Express. You may apply a gift card as full or partial payment for your purchase. Refunds will be credited to the payment option you used for the purchase.

PRE-ARRIVAL ORDERS / FUTURES: Pre-Arrivals are wines that have been offered to us by wineries or suppliers before they are released on the market. These wines may be in very high demand and available in limited amounts, or may be offered at very good prices. When offered in our online store, all pre-arrival orders must be fully pre-paid. Purchase guarantees eventual receipt of the wine, but we cannot guarantee arrival date.

For many of our wines, we offer case discounts:
- Mixed cases — 10% off retail price
- Full cases — Same as mixed cases, plus an additional 5% off retail price

Wines in our current newsletter are already shown at a pre-discounted price, so they are not eligible for the additional 5% off.

WEATHER ADVISORY:  Heat and cold can damage wine, and we do not typically ship during summer and winter unless you opt for “express” shipping. Contact us for more information on your shipment, or questions about expedited shipping.

DELAYS: If we delay shipping due to bad weather between Oregon and your location, we will cellar your paid order at no additional charge until we can ship to you. If you instruct us to ship your wine regardless of our policy, we will not replace damaged wine.

WINE:  Wine shipping is governed by state law; we have provided a map of current no-ship states. If you are unsure whether we can ship to you, please contact us. If outside shipments are not allowed in your state, you may wish to provide an alternative shipping address in a legal state, or the address of a third-party storage facility.

BEER:  We regret, but Oregon law prohibits the shipment of beer.

HOW WE SHIP:  We will provide shipping costs at the time you order your wine. An adult signature is required to deliver wine; shippers will not accept a "signature on file" order. Shippers will not accept postal box addresses, and they will not leave your shipment at the door or with a neighbor. We recommend that you ship to a business address whenever possible. The U.S. Post Office does not ship wine.

INTERNATIONAL SHIPMENTS: Contact us for international shipping charges. Every country has different taxes, customs and tariffs that you may have to pay. We are not responsible for additional charges that may be added to your order. We advise you to check with the destination country's local shipping officials regarding taxes or custom charges that must be paid before your order is released.